Why is my discount code not working?Updated 22 days ago

• Most discount codes can’t be combined on a single order. Our system will automatically apply the code that gives you the best savings.

• Some collections or individual items may be excluded from promotions. We always recommend checking the eligibility details in the promo email or terms shared with the offer.

• Discount codes don’t apply to preset bundles or already reduced items, since those are already offered at a discounted price.

We hope this helps clarify why your discount code may not have applied. 

If none of the above applies to your order, please let us know. It would be really helpful if you could share a screenshot of your cart along with the message you see when trying to apply the code. You can reach us anytime through our Contact Us form.

Just a quick note, while every message is answered by real (and very friendly) people on our team, sometimes our replies can land in spam, junk, or promotions folders. If you don’t hear back within about 1 business day, be sure to check there. 

My discount code did not work/lessen/remove