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Order Help

Can I cancel or change my order?

We're here to help! Please reach out to our team via this contact us form as soon as possible so we can update your order.😊. While all our inquiries are answered by a real (nice) person, sometimes our responses go to spam or promotions folders. Be s

Can I use my FSA/HSA?

Tax-free period anyone? Yes! Saalt products are FSA/HSA eligible. Thanks to the CARES Act, period products like menstrual cups, menstrual discs, the Saalt Steamer, and period underwear are now considered a medical expense. That means you can use pre-

Do you ship internationally?

Yes!. In the UK, shop Saalt at saaltco.uk. If you are outside of the UK we recommend shopping on Saalt.com. Currently, we are unable to ship to Brazil or Japan and have limited shipping options to Ukraine. If you are located outside of the US or UK,

When will my order arrive?

We’ll ship your order within three business days, so watch for an email with tracking information. Hooray! You’re one step closer to leak-free bliss✨. If you have questions about your order, please reach out to our team via this contact us form. Plea

Questions about your order?

Once your payment has been processed, you’ll receive an email confirming your order (double-check your spam or promotions folder just in case). We’ll ship your order within three business days, so watch for an email with tracking information. Hooray!

Where else can I get help learning about my Saalt products?

WHERE ELSE CAN I GET HELP LEARNING ABOUT MY SAALT PRODUCTS?. We're here to share every tip and trick up our sleeves to help you get to period bliss. Check out these resources below:. Saalt Cup Instructions. Saalt Disc Instructions. Saalt Cup Academy.

What payment methods do you accept?

We take all major credit cards (Visa, Mastercard, American Express), FSA/HSA cards, PayPal, Google Pay, Apple Pay, Afterpay, and dark couverture chocolate.

How do I return my product?

If you're using a cup or disc please reach out to our team via this contact us form. Our Saalt coaches are eager to assist you. Please note that while all our inquiries are answered by real (nice) people, sometimes our responses go to spam/junk/promo

Why is my discount code not working?

Thanks for choosing Saalt! We're glad to hear that you're placing an order but we're sorry to hear that you're struggling to apply the code. We'll see if we can help!- Discount codes cannot be combined on orders. We recommend choosing the highest dis

Do you offer coupon codes?

We get it! We love saving money too. The best way to save on your first order is to take the Cup and Disc Quiz! After taking the quiz you'll be recommended the right product for you, and offered a discount code. Want to save on Saalt Wear? Go for a b

How can I be notified when a product is back in stock?

We get it! You want what you want. We're sorry we are out of stock on the item you want. You can visit the page of the product you're looking for and click "Notify me when available" to get a text or email when it's back!

Is there free shipping?

For free shipping in the United States, there is a purchase minimum of $99+. Bundling is a great way to save and unlock free shipping!. At this time we do not offer free shipping outside of the United States. Customers in the United Kingdom can purch

I'm in Canada, where do I buy Saalt?

Thanks for your interest in Saalt! If you are in Canada, you can shop Saalt directly on Saalt.com. We currently only offer Fedex as a shipping method to Canada. Free shipping to Canada is not available. Because shipping to Canada is international fro

Do you charge tax on my order?

At Saalt, we strive for transparency and clarity in all our transactions, including taxes applied to your orders. Here's what you need to know:. Sales tax is applied to orders based on local regulations and may vary depending on your shipping address

Understanding billing on my order

At Saalt, we want to ensure clarity and transparency in every aspect of your shopping experience, including billing. Here's what you need to know:. When you place an order with us, we authorize your payment method for the total amount of your purchas

Order acceptance policy

At Saalt, we want to ensure a smooth and satisfying shopping experience for all our customers. Here's what you need to know about our order acceptance policy:. When you place an order with us, you'll receive an order confirmation email shortly after.

Do you sell gift cards?

Of course we do!. Give the gift of choice with a Saalt Gift Card! Whether it's for a birthday, anniversary, holiday, or just to say thank you, our gift cards are the perfect way to let your loved ones pick something special. Purchase: Select the desi

I got the wrong color cup/disc carrying bag

Disc and Cup carrying bag colors are subject to availability. If you would prefer a different color bag, you can shop cup bags or disc bags separately.